The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
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All notices from Smaldore Associates LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Smaldore Associates LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
7320 Inzer Street
Springfield, Va
22151
Delivery shall be deemed to have been made by You to Smaldore Associates LLC fourteen (14) days after the date sent.
- Copyright
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All content appearing on this Web site is the property of:
Smaldore Associates LLC
7320 Inzer Street
Springfield, Va
22151
Copyright © 2009-2012 Smaldore Associates LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Smaldore Associates LLC. All rights reserved.
- Privacy Policy
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Smaldore Associates LLC use of personal information that you may submit to Smaldore Associates LLC through this Web site is governed by the Smaldore Associates LLC Privacy Policy.
PRIVACY NOTICE
This privacy notice discloses the privacy practices for Smaldore Associates LLC . This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
- Shipping & Delivery
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At this time, Smaldore Associates LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Smaldore Associates LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. All items will be shipped via UPS and orders may take anywhere up to 2 weeks.
- Return Policy
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Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email info@smaldoreassociates.com to request a refund and we will assign you a tracking #.
2. Ship your returned item to:
Smaldore Associates LLC.
7320 Inzer Street
Springfield, Va
22151
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been used, or altered will not be accepted for return or exchange.
Restocking Fee
There is no restocking fee applied to any orders as of yet. Smaldore Associates LLC. reserves to right to amend this policy at any future date.
Exchanges
If your item is in like new condition, you may exchange it for any other product of equal or greater value. The full value of the returned item will be applied to the new item and you will be responsible for the balance. You will not be subject to a restocking fee in this case, but you will have to pay return shipping.